AURASPEAK / VOICE ANALYTICS

AuraSpeak

A new way to listen.

Look beyond the transcript.

AuraSpeak explores how conversations sound, as well as what is said. It helps teams review patterns in voice interactions with the context needed for careful interpretation.

Talk to MAXBIT Explore capabilities
Speaker 1
Speaker 2
Voice patternsSpeaker interactionAcoustic context
Illustrative AuraSpeak conversation visual. It is not a product interface, audio player, or customer data.

01 / THE PRODUCT

Hear the delivery. Keep the context.

AuraSpeak is part of the MAXBIT portfolio. It brings voice signals into the information and review workflows teams use to understand service conversations, agent performance, and voice-based feedback.

AuraSpeakVOICE TONE ANALYZER
PitchVocal characteristicPaceVocal characteristicEnergyVocal characteristic

These are documented analysis dimensions—not conclusions about a person’s intent, emotion, or honesty.

02 / KEY CAPABILITIES

Voice signals, structured for review.

Each capability below is drawn from the official AuraSpeak product information. The right implementation depends on the agreed use case, audio conditions, and evaluation approach.

01

Live & recorded audio

Real-time and batch processing for live streams and recorded audio.

02

Speaker-level analysis

Speaker diarization separates contributions in multi-participant audio for a more detailed review.

03

Vocal characteristics

Examine patterns in tone, pitch, speech rate and energy alongside interaction context.

04

Connected insights

APIs and structured reports support integration with business applications, dashboards and review workflows.

03 / ILLUSTRATIVE SYSTEM FLOW

From audio to contextual review.

This high-level flow reflects the AuraSpeak white paper. It explains a possible product path; it is not a live product screen or an automated decision process.

  1. 01

    Audio input

    Live streams or recorded files enter an agreed analysis path.

    Official product page · white paper
  2. 02

    Prepare the signal

    The product paper describes preprocessing such as noise reduction, normalization, and segmentation.

    White paper
  3. 03

    Analyse voice patterns

    Acoustic features and speaker diarization can support a more detailed conversation review.

    Official product page · white paper
  4. 04

    Structure for review

    Structured JSON or reports can connect with agreed applications, dashboards, and review workflows.

    Official product page · white paper

04 / AURASPEAK IN PRACTICE

Two perspectives on spoken interactions.

View all AuraSpeak case studies

Contact centers

Turn call review into focused coaching.

Help supervisors locate moments worth listening to more closely.

Explore case study

Customer experience

Add another perspective to spoken feedback.

A customer-experience case describing how AuraSpeak can help research teams review vocal delivery alongside the words spoken and other customer feedback.

Explore case study

05 / OFFICIAL RESOURCE

AuraSpeak Voice Tone Analyzer white paper

Read the official product introduction, documented capabilities, and implementation considerations.

English · PDF · 969 KB
View white paper

06 / IMPLEMENTATION SCOPE

Agree the context before the configuration.

Agree the priorities, integrations, data, local operating requirements, and review approach with the MAXBIT team before configuring AuraSpeak for a specific use case.

Discuss your requirements
  1. 01Supported languages
  2. 02Audio quality
  3. 03Processing mode
  4. 04Consent
  5. 05Evaluation criteria

A CONNECTED PORTFOLIO

Start focused. Expand with purpose.

Explore the wider MAXBIT portfolio when the operating need calls for additional connected capabilities.

ORIGAMIMAXERPSmartEnvironmentServices & expertise